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Frequently Asked Questions about OnlineEd

How do I sign up or create an account?

Shop first. After shopping for the courses you need, click on the "Check Out" button to proceed to the account registration and payment process.

Do you offer financial Aid?

We do not offer financial aid packages, but we do offer discounts periodically through out the year. We accept Klarna and Afterpay payment methods which include payment plans.

Do you offer discounts for Military or Veterans?

If you are current military or a veteran we do offer a discount please contact our office at 866-519-9597 or help@onlineed.com for assistance

I think I have taken courses with you before, should I find my account first?

Welcome back! You may log into an existing account to keep your courses together.

Forgot your password? Request a password reset here.

Can I access OnlineEd on my phone, laptop, or tablet?

Any computer or mobile device with an internet connection and web browser should work. We support all of the following browsers and devices: Google Chrome, Safari, Firefox, Edge, Opera, Android, iOS. If the browser you are currently using is having trouble, please try signing into your account through a different browser.

I'm out of the country and can't access my account, what do I do now?

Visit the Geo-Pass page for immediate access from outside the United States.

My course timer seems broken!

The course you are taking requires you to be interacting with the content in order to record time. After a certain amount of time of inactivity, the time clock stops. If you start interacting with the course again it will start. Once you have spent enough time reviewing the course you will be able to take the exam.

What do I need to renew my real estate license?

Each state has different course requirements for renewing a real estate license. Visit the Couse Catalog for more information on your state.

If you are still not sure what you need to take, call us at 1-866-519-9597 or contact your state's licensing department.

What do I need to get a real estate license?

Each state has different requirements for obtaining a new real estate license. OnlineEd has created several course packages that contain the course text and information you will need in order to pass your state real estate examination.

California Real Estate Salesperson Prelicense Training Packages
California Real Estate Broker Prelicense Training Packages
Nevada Real Estate Salesperson Prelicense Training Packages
Oregon Real Estate Broker Prelicense Training Packages
Oregon Real Estate Property Manager Prelicense Training Packages
Oregon Real Estate Principal Broker Prelicense Training Packages
Washington Real Estate Broker Prelicense Training Packages

If you are still not sure what you need to take, call us at 1-866-519-9597 or contact your state's licensing department.

What happens if I fail a quiz or final exam?

If you do not receive a passing grade on a test, you must try again until you receive the passing score or higher. You will need to review the chapter text and then take the test again. The course completion certificate will not be issued until you have completed all of the tests. Before taking each quiz and final, the OnlineEd site will inform you what the minimum passing score for your test will be.

How long do I have to wait before taking a final exam?

Usually you can take your final exam as soon as you complete all of the required chapter quizzes in a course. There are some exceptions: For California DRE licensees, regulations require that you wait 24 hours from enrollment before completing a course. After that you may only complete 15 credit hours within any given 24-hour period.

Do I need to complete the whole course in one sitting?

No. While each course has an expiration date that you will want to make note of, your progress will be saved as you go. Except for quizzes and exams, once you start you will want to complete it before you take a break.

I finished my CE courses, now what?

Unless the state requires us to notify the regulatory agencies (for example, Georgia and the Nationwide Multistate Licensing System [NMLS]), you will notify your state agency when you are renewing your license. Keep copies of your continuing education certificates in case your licensing renewal records are audited by your regulatory agency.

I waited until the last minute to renew my real estate license. Can I finish this in time?

The amount of time it takes to complete a course depends on the length of the course and legal requirements of the state you are licensed in. California continuing education students may only complete 15 credit hours within any given 24 hour period (by California state law).

My California real estate course won't let me take any of the exams. What do I do?

California continuing education students may only complete 15 credit hours within any given 24 hour period (by California state law).

What do I need to take for Mortgage Loan Originating?

We offer both pre-license education (PE) for new mortgage loan originator (MLO) licensing and continuing education courses (CE) for those already licensed.

Shop the mortgage education catalog

If you are still not sure what you need to take, call us at 1-866-519-9597

I am a mortgage loan originator licensed in multiple states. Which courses do I need?

Be sure to check your NMLS records first! It will tell you which courses you need. Aftwards, visit the continuing education wizard for easy multi-state checkout:

https://www.onlineed.com/catalog/mortgage/continuing-education#open

If you are still not sure what you need to take, call us at 1-866-519-9597.

Why do you need my personal information?

Your licensing information is used to communicate your education credits to state and federal licensing authorities. The information that you use during registration is printed on course completion certificates, which are proof to the legal authorities that you have finished the necessary courses to establish a new license or renew your existing license. You must use real and valid information during registration in order to be recognized by your state.

How soon can I start after checkout?

Most courses may begin immediately. After buying a course you will be sent to your Student Home Page, where you can start the coruse. You will also be emailed an enrollment confirmation for your records.