Ed-Pak 45- SALESPERSON FIRST TIME

Course Goals:

This course is designed to give the licensee a comprehensive overview of buyer agency. The history of the shift from mandatory sub-agency to buyer representation that converted the buyer from a customer to a client is discussed in great detail.

Once the buyer was given client status, the agent representing the buyer was required to perform his/her duties according to the high fiduciary standards of agency law. These fiduciary duties are discussed along with the duties the buyer's agent owes to third parties.

Brokerage company agency policy options are evaluated in the context of buyer agency.

Buyer Representation Agreements are discussed along with the various stages that a buyer's agent must necessarily go through during the representation of a buyer-client. Finally, a brief discussion regarding the marketing of a buyer's agent services is presented.

Course Details:

This course is composed of approximately 4 hours of reading material and videos. The course is divided into five segments. Review quizzes are at the end of each segment.

At the end of the course a final examination is required. The final examination consists of 15 questions. A test score of 75% or greater is required for course completion. The final examination is not downloadable or printable.

Refunds

Refunds for this course are subject to the refund policy set forth in OnlineEd's terms of service.

Prerequisites

This course has no prerequisites.

Course Goals:

This course is designed to give the licensee a comprehensive understanding of the many environmental issues that frequently arise in today's residential real estate transaction. A discussion of lead, asbestos, and radon informs the student of the nature of the environmental hazard, the methods available to detect the hazard, and possible abatement methods and procedures.

Included in the discussion of each environmental hazard are practice tips which will assist the licensee in dealing with the specific hazard in the residential transaction.

Course Materials:

This is an online mastery-based course. It contains segments that include reading, video, questions, quizzes, discussions, polls, and a final exam. Students are expected to progress through all activities to make course progress.

Completion of the course requires passing a final examination of 15 multiple choice questions with a minimum score of 75%. Students that fail a final exam may retake the final exam as many times as needed to pass.

The course will take about 3 clock hours to complete.

Refunds

Refunds for this course are subject to the refund policy set forth in OnlineEd's terms of service.

Prerequisites

This course has no prerequisites.

Course Goals:

This course is designed to give the licensee a comprehensive understanding of the many environmental issues that frequently arise in today's residential real estate transaction. A discussion of molds and fungi, volatile organic compounds (VOCs), potable water supply, clandestine drug labs, and underground storage tanks will inform the student of the nature of the environmental hazard, the methods available to detect the hazard, and possible abatement methods and procedures.

Included in the discussion of each environmental hazard are practice tips which will assist the licensee in dealing with the specific hazard in the residential transaction.

Course Materials:

This course contains approximately 3 hours of reading material. The course is divided into five segments. Review quizzes are at the end of each segment.

A final examination is required at the end of the course. The final examination consists of 20 questions. A test score of 75% or greater is required for course completion. The final examination is not downloadable or printable.

Refunds

Refunds for this course are subject to the refund policy set forth in OnlineEd's terms of service.

Prerequisites

This course has no prerequisites.

Course Goals

The course emphasizes that the standards of ethical conduct in the practice of real estate are based upon the National Association of Realtors® Code of Ethics and Standards of Practice and upon federal and state laws governing conduct applicable to the practice of real estate. The concept of misrepresentation and all of its implications to the daily practice of real estate is discussed in detail. This course is an article-by-article dissection of the Code of Ethics, organized in three major topic areas:

1. The licensee's ethical conduct with respect to clients and customers
2. The licensee's duty to the public
3. The licensee's duties to fellow Realtors®

A detailed discussion of specific ethical conduct under each of these three general categories will give the licensee an excellent basis upon which to conduct an ethical practice of real estate.

NAR members are required to complete 2.5 hours of Ethics training every renewal period. This course qualifies towards NAR membership renewal.

Course Materials

This course is composed of 3 hours of reading material, including two appendixes. The course is divided into five segments with review quizzes at the end of each segment.

At the end of the course a final examination is required. The final examination consists of 15 questions. A test score of 75% or greater is required for course completion. The final examination is not downloadable or printable.

Refunds

Refunds for this course are subject to the refund policy set forth in OnlineEd's terms of service.

Prerequisites

This course has no prerequisites.

Course Goals:

This course is designed to give a historical overview of the Federal Fair Housing Laws and an in-depth discussion of the individual laws and their application to the practice of real estate. A discussion of the State of California Fair Housing laws is also included.

The course emphasizes anti-discriminatory conduct which all licensees should practice. The course concludes by discussing the voluntary affirmative action marketing program (VAMA) and why promoting fair housing laws is a positive force at work in California and throughout the nation.

Course Materials:

This course is composed of 3 hours of reading material. Review questions are placed in between reading sections, along with topic discussions and quizzes.

Students must pass a final exam at the end of the course. The final exam consists of 20 questions and requires 75% to pass. The final examination is not downloadable or printable.

Refunds

Refunds for this course are subject to the refund policy set forth in OnlineEd's terms of service.

Prerequisites

This course has no prerequisites.

Course Goals:

This course is designed to give a detailed discussion of the items that may be included in a professional home inspection report along with the common characteristics of most inspection reports and inspection procedures.

This course is organized by looking at the structure from the exterior, the interior, the major house systems, and environmental hazards. The course also examines the role of the licensee in the inspection process, the seller, and agent property disclosure requirements and the buyer's obligations with respect to reliance upon a seller's representations as to the condition of the property.

Course Materials and Final Examination:

This course is composed of 3 hours of reading material. The course is divided into five segments. Review quizzes are at the end of each segment.

At the end of the course, a final examination is required. The final exam is administered online. Access to the final exam will only be granted once the security information entered at the time of course enrollment is verified by OnlineEd's system. The final examination consists of 15 multiple choice questions. A test score of 75% or greater is required for course completion. The final examination is not downloadable or printable.

Refunds

Refunds for this course are subject to the refund policy set forth in OnlineEd's terms of service.

Prerequisites

This course has no prerequisites.

Course Goals:

This course is designed to demonstrate that risk management should be viewed as a positive strategy that will provide for increased profits. Any risk that develops into a problem will necessarily cost money to solve. The course introduces the student to the concept of risk and potential consequences that risk presents if not managed properly. The student is introduced to the three main areas of legal liability: contract, tort, and violation of law. Then the specific major areas of risk are discussed in detail. These risks are grouped for discussion purposes under agency, fair housing, environmental issues and anti-trust law. The course also provides the student with a strategy, which if followed, will assist the licensee in minimizing risk and thereby increasing profit.

Course Materials:

This course is composed of 4 hours of reading material. Review questions are placed in between reading sections, along with topic discussions and quizzes.

Students must pass a final exam at the end of the course. The final exam consists of 20 questions and requires 75% to pass. The final examination is not downloadable or printable.

Refunds

Refunds for this course are subject to the refund policy set forth in OnlineEd's terms of service.

Prerequisites

This course has no prerequisites.

This course explains the importance for real estate licensees to be proactive against online threats to their business and their clients. This course will describe cybersecurity, cyber threats, and responses to those threats.

The course is broken into three sections:

• Chapter 1 - Reasons for Cybersecurity: This chapter explain the purpose and importance of being aware of internet-based risks.
• Chapter 2 - Cyber Threats: This chapter covers the three main categories of online threats: malware, social engineering, and connectivity threats. Each category is further divided and identifies common types of attacks.
• Chapter 3 - Cyber Responses: This last chapter breaks down the chain of a cyberattack and how licensees can protect themselves from each link of the attack chain.

Course Materials

This course contains about 2 hours of content. The course is divided into three sections. A review quiz of five questions follows each chapter. A quiz score of 70% or greater is required prior to being allowed to proceed to the next section.

At the end of the course is an final exam of 10 multiple-choice questions.

Refunds

Refunds for this course are subject to the refund policy set forth in OnlineEd's terms of service.

Prerequisites

This course has no prerequisites.

Course Goals:

All licensees involved in the practice of real estate are necessarily involved in the preparation and negotiation of contracts. This advanced contract law course builds upon the basic principles of contract law. In this advanced contracts course, the licensee will build upon their basic contract law knowledge to include concepts beyond the basics. The licensee will be introduced to the numerous problems which may arise in the formation, interpretation, and performance of a contract which may affect its validity. The licensee will also learn how the concepts of assignment and delegation may apply to a real estate related contract.

Conditions and contingencies are involved in most real estate transactions. In the discussion of conditions and contingencies the licensee will be introduced to how conditions impact most contracts. The licensee will also learn how to draft contingencies and their implications in the typical real estate transaction.

Finally, the licensee will be introduced to the concept of breach of contact and will learn the resulting consequences of a contract breach along with the many possible remedies available to the injured party. The licensee will also be introduced to the concept of tort liability as it applies to the breach of contracts and its impact on potential litigation in which a licensee may become involved.

Course Materials:

The course contains approximately 4 hours of reading material. The course is divided into four sections. Review quizzes are at the end of each of the course segments.

A final examination is required at the end of the course. The final examination consists of 20 questions A test score of 75% or greater is required for course completion. The final examination is not downloadable or printable.

Refunds

Refunds for this course are subject to the refund policy set forth in OnlineEd's terms of service.

Prerequisites

This course has no prerequisites.

Antitrust issues are a legal problem faced by real estate agents. In this course, we'll explain practices to reduce antitrust liabilities. The topics covered in this course include:

1. Orientation & Framing - This opening chapter establishes the purpose and tone of the course. Participants are introduced to the structural nature of antitrust law and why independent judgment matters in real estate practice. The focus is not fear — but professional clarity.
   
2. Why Antitrust Exists - This chapter explains the foundational purpose of antitrust law: protecting competition and consumers. It clarifies how antitrust focuses on outcomes and patterns of behavior rather than intent, and why real estate markets are particularly vulnerable to risk.
   
3. The Big Three - Participants examine the three primary areas of antitrust concern in real estate: price fixing, market allocation, and group boycotts. Practical examples illustrate how everyday conversations and habits can unintentionally create exposure.
   
4. Compensation, Competition, & Independence - This chapter clarifies the relationship between compensation practices and competitive independence. It reinforces that each broker operates as an independent business and must make decisions without coordination or influence from competitors.
   
5. Where Agents Get Into Trouble - Through realistic scenarios, this chapter highlights common risk points in meetings, online discussions, and informal conversations. Participants learn how ordinary industry habits can create unintended legal consequences.
   
6. Words Create Lawsuits - This chapter explores how language — even casual remarks — can be interpreted as evidence of coordinated behavior. Participants learn why precision in communication matters and how documentation can either protect or expose a brokerage.
   
7. Explaining the Options: Negotiating Compensation - Participants learn how to discuss compensation clearly and legally with clients. The emphasis is on presenting choices, maintaining independence, and avoiding statements that imply industry-wide standards or coordination.
   
8. What to Do When It Gets Weird - This chapter prepares agents for uncomfortable or ambiguous situations. It provides practical guidance for responding to risky conversations, declining inappropriate discussions, and redirecting dialogue toward independent decision-making.
   
9. Independence Is the Point - The course concludes by reinforcing the core principle of antitrust compliance: independent judgment. Participants leave with a clear understanding that professionalism, clarity, and disciplined communication protect both their business and the marketplace.

The information presented in this course can help you keep your home as safe as possible during wildfire season, which in many states is now year-round. It can also help you flag fire safety issues for your clients if you work in the real estate industry.

In this course, we'll teach you how fires affect homes and how you can take steps to reduce the risk of your home burning.

This information is provided for general information purposes only. If you are ever faced with a question regarding fire hazards and safety concerns, consult an appropriate expert before taking action or advising your clients to take action.

Course Content

This 3 credit course contains reading material, with assessments to help you retain the content taught in the course. At the end of the course is a final exam of 5 questions.

The commission lawsuits are confusing; how can you discuss commission with sellers in the post-settlement real estate world? This course will cut through the confusion and give you the  confidence you need to fluently educate sellers and advocate for yourself.

Got commission lawsuit fatigue? This course will give you the tools to confidently and productively discuss commission with sellers in the post-settlement real estate market.

Course Goals

This course provides a survey of non-traditional mortgage products. Although real estate agents do not originate mortgage loans, understanding what mortgage products are available to clients will help real estate licensees provide a better client experience. It will also provide awareness of potential difficulties in the real estate transaction when clients opt for non-traditional mortgages.

In this course, you'll gain a general overview of the following non-conventional mortgage products:

• Adjustable-rate mortgages (ARMs)
• FHA and VA loans
• The Good Neighbor Next Door program
• The HomeReady® mortgage loan
• The HomeStyle® Renovation loan
• Energy efficient mortgage programs

Course Materials

This course is composed of 3 hours of reading material. The course is divided into six segments with review quizzes at the end of each segment.

At the end of the course a final examination is required. The final examination consists of 15 questions. A test score of 75% or greater is required for course completion. The final examination is not downloadable or printable.

Refunds

Refunds for this course are subject to the refund policy set forth in OnlineEd's terms of service.

Prerequisites

This course has no prerequisites.

Scripts and Dialogues: The Art of Scripted Conversation Real Estate Essentials Unlocked | Instructor: Vance Mizzi, Broker — ABR, SRS, NLP, RENE

This course is the ultimate communication toolkit for real estate professionals, providing field-tested scripts and dialogues for every major client interaction. Students will work through twelve essential conversation categories — from warm market introductions and buyer and seller consultations to door knocking, expired listings, FSBOs, pre-foreclosures, hot market outreach, open house invitations, and more.

Each section equips agents with phone scripts, text templates, email copy, voicemail messages, and objection handlers designed for real-world use. Students will learn how to uncover client motivation, navigate resistance, and guide conversations toward appointments and signed agreements with confidence and professionalism.

The course also covers two powerful closing frameworks — Feel, Felt, Found and the RAN Technique (Repeat, Affirm, Narrow) — giving agents a structured, empathetic approach to handling objections without pressure. Additional resources include 50 ways to get a listing, alternative professional phrases, and practical communication strategies to keep every conversation moving forward.

By the end of this course, students will be able to: open, navigate, and close any real estate conversation with confidence, handle the most common buyer and seller objections, and deploy proven scripts across phone, text, email, and in-person interactions.

Essential for agents at every level who want to stop winging it and start winning with words.